 |
EdgeWave is dedicated to delivering world-class product support. With EdgeWave's products you're backed by our years of experience and commitment to customer satisfaction. A team of highly skilled and responsive in-house technical support representatives, who understand the importance of your support issues and your time, stands behind our products.
iPrism Technical Support now includes the new ProCare Elite Program, an optional premium service that includes:
- 24/7 Phone Support
- A Technical Account Manager assigned to your organization
- Network architectural reviews and more...
Learn more about ProCare Elite
If you have an iPrism subscription question, please use the iPrism Contact Form or email sales@edgewave.com.
If you have an iPrism technical support question, we encourage you to use the iPrism Support Request Form.
NOTE: Please have your iPrism serial number and, if possible, your network diagram and/or iPrism backup configuration file, available when you contact Technical Support.
Weekdays, 5:00 am - 5:00 pm Pacific Time
Tel: 1-858-676-5050
Fax: 1-858-676-5055
 Special Holiday Hours
|
|
|
|
UK Customers
Tel: +44-20-33554107
EMEA and APAC Customers:
Tel: 1-801-903-1751
|
Register for the iPrism v6.5 Upgrade
For news, info and more follow us on twitter @iPrismWebFilter
|
|
 | |  | | SUPPORT CHAT
| | |
M-F: 7am to 4pm PT
(3:00pm to 12:00am GMT)
|
| |  | |  |
|
|
|
