How do I reset cached passwords for domain user on IE explorer?

The following procedure is used to reset cached passwords for domain users in IE. Please try this from the server/workstation that has the issue.

  1. Open Internet Explorer

  2. Select  the Tools > Internet Options > Security > Intranet

  3. Click the Intranet > Custom Level  icon

  4. Scroll down to the User Authentication section

  5. Select the "Prompt for username and password" option

The next time you try to access an Internet site, you will be prompted for your username and password by iPrism.  Enter your username in the form Domainname\Username, where DOMAINNAME is the domain that you log into, and enter your password.  Note that the username is case-insensitive.  You can check the "Save Password" box, to have Internet Explorer save your credentials.

To reset your Internet Explorer settings back to normal, after making the above changes:

  1. Open Internet Explorer

  2. Click on the Tools > Internet Options > Security > Intranet Icon

  3. Click on the Default Level button

After this please try to auto-login and see if it works.