Account Manager

San Diego, CA

This sales position interacts with customers across virtually all-vertical markets including leading sectors: educational, SMB, and government.

Duties and Responsibilities

  • Manage existing customer base including closing renewal contracts, cross-selling customers to other products and up-selling customers to larger solution sets.
  • Counsel customers on best solution and feature / benefit selling of other product lines.
  • Coordinate with technical support staff to ensure customer satisfaction.
  • Create custom proposals.
  • Maintain sales database records.
  • Other duties as required.

Requirements and Experience

  • 4-year degree or equivalent experience required.
  • 2-4 years sales experience preferably in a SaaS, software or high tech environment.
  • Strong work ethic and desire to overachieve.
  • Must have excellent computer skills, including MS Office suite, Salesforce or a comparable CRM.