EdgeWave Support

The friendliest support in the business


Live Network Status


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Alerts

Mail sent to customers using the old MX record format on the my.redcondor.com brand has been rejected on 12/22/16 due a change in hardware. This issue has been fixed as 5 pm PST 12/22/16.

Please be advised that if you are using the old format you must change it to the new format to avoid an interruption in service before Jan 15, 2017.

Old format:
amx..redcondor.net
bmx..redcondor.net
smx..redcondor.net
vmx..redcondor.net

New format:
.mx1.rcimx.com
.mx2.rcimx.com
.mx3.rcimx.com
.mx4.rcimx.com

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Maintenance

There are no maintenance windows open at this time.

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Upcoming Planned Maintenance Windows

There is no maintenance window scheduled at this time.


EPIC Next Generation Firewall



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